PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you:
– Request pricing or a quote

– Submit a spa design

– Purchase a spa or related products

– Schedule delivery or service

– Sign up for promotions or SMS notifications

– Contact us directly

The information we collect may include:

– Full name

– Phone number

– Email address

– Physical address

– Delivery address

– Payment information

– Purchase history

– Spa configuration and design selections

– Service records and maintenance history

If you purchase a Bullfrog Spa or submit a spa design, your design and purchase details are processed through the Bullfrog Spas Contract Processing System, where spa designs are submitted and routed to Sunsplash Spas for fulfillment and support.

All information you provide must be accurate and up to date.

2. HOW WE USE YOUR INFORMATION

We use your information to:
– Process spa purchases and orders

– Submit spa designs to Bullfrog Spas

– Schedule deliveries and service appointments

– Maintain service records

– Provide warranty and support services

– Send follow-up communications if you have requested to be contacted

– Send promotional or informational messages if you have opted in

– Improve customer experience

We do not sell your personal information.

3. RETARGETING & MARKETING

Our website may use standard retargeting technologies (such as cookies or pixels) to:
– Show relevant advertisements

– Follow up on abandoned inquiries

– Provide marketing to users who have requested contact

You may adjust your browser settings to limit cookie tracking.

We only send promotional communications if you have opted in.

4. SMS COMMUNICATION POLICY

If you provide your mobile number and opt in, you agree to receive automated informational and promotional messages from Sunsplash Spas.

Opt-in disclosure:
By providing your number, you consent to receive automated informational and promotional messages.

No sharing of SMS data:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Opt-out instructions:
You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.

Help instructions:
Reply HELP for assistance.

Rates:
Message and data rates may apply. Message frequency varies.

5. HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect your personal information and maintain secure internal systems. While no method of electronic storage is 100% secure, we work to safeguard your information against unauthorized access.

6. INFORMATION FROM MINORS

We do not knowingly collect information from individuals under 18 years of age.

7. YOUR PRIVACY RIGHTS

You may request to:
– Access your personal information

– Correct inaccurate information

– Request deletion of your information (where legally permitted)

– Opt out of marketing communications

To make a request, contact us at:

sunsplashspas@gmail.com
928-634-0343

8. UPDATES TO THIS POLICY

We may update this Privacy Policy as needed. Updates will be reflected by a revised “Last Updated” date at the top of this page.

TERMS OF SERVICE – SMS PROGRAM

By opting in, you agree to receive Sunsplash Spas notifications and alerts.

Program Description:
By opting in, you agree to receive Sunsplash Spas notifications and alerts.

Message and data rates may apply.
Message frequency varies.
Carriers are not liable for delayed or undelivered messages.

SMS Instructions:
Text HELP for help or STOP to cancel.