PRIVACY POLICY
1. INFORMATION WE COLLECT
– Request pricing or a quote
– Submit a spa design
– Purchase a spa or related products
– Schedule delivery or service
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– Sign up for promotions or SMS notifications
– Contact us directly
The information we collect may include:
– Full name
– Phone number
– Email address
– Physical address
– Delivery address
– Payment information
– Purchase history
– Spa configuration and design selections
– Service records and maintenance history
If you purchase a Bullfrog Spa or submit a spa design, your design and purchase details are processed through the Bullfrog Spas Contract Processing System, where spa designs are submitted and routed to Sunsplash Spas for fulfillment and support.
All information you provide must be accurate and up to date.
2. HOW WE USE YOUR INFORMATION
– Process spa purchases and orders
– Submit spa designs to Bullfrog Spas
– Schedule deliveries and service appointments
– Maintain service records
– Provide warranty and support services
– Send follow-up communications if you have requested to be contacted
– Send promotional or informational messages if you have opted in
– Improve customer experience
We do not sell your personal information.
3. RETARGETING & MARKETING
– Show relevant advertisements
– Follow up on abandoned inquiries
– Provide marketing to users who have requested contact
You may adjust your browser settings to limit cookie tracking.
We only send promotional communications if you have opted in.
4. SMS COMMUNICATION POLICY
If you provide your mobile number and opt in, you agree to receive automated informational and promotional messages from Sunsplash Spas.
Opt-in disclosure:
By providing your number, you consent to receive automated informational and promotional messages.
No sharing of SMS data:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-out instructions:
You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
Help instructions:
Reply HELP for assistance.
Rates:
Message and data rates may apply. Message frequency varies.
5. HOW WE PROTECT YOUR INFORMATION
6. INFORMATION FROM MINORS
7. YOUR PRIVACY RIGHTS
– Access your personal information
– Correct inaccurate information
– Request deletion of your information (where legally permitted)
– Opt out of marketing communications
To make a request, contact us at:
sunsplashspas@gmail.com
928-634-0343
8. UPDATES TO THIS POLICY
TERMS OF SERVICE – SMS PROGRAM
Program Description:
By opting in, you agree to receive Sunsplash Spas notifications and alerts.
Message and data rates may apply.
Message frequency varies.
Carriers are not liable for delayed or undelivered messages.
SMS Instructions:
Text HELP for help or STOP to cancel.